Refund policy

1. The Buyer shall inspect the Goods on delivery and shall within Fourteen (14) days of delivery notify the Seller in writing of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. The Buyer shall afford the Seller an opportunity to inspect the Goods within a reasonable time following delivery if the Buyer believes the Goods are defective in any way. If the Buyer shall fail to comply with these provisions, the Goods shall be conclusively presumed to be in accordance with the terms and conditions and free from any defect or damage.

2. For Goods which the Seller has agreed in writing that the Buyer is entitled to reject, the Seller’s liability is limited to either (at the Seller’s discretion) replacing the Goods or repairing the Goods provided that:

(a) the Buyer has complied with the provisions:

(b) the Goods are returned at the Buyer’s cost by the Seller’s designated carrier within Fourteen (14) days of the delivery date;

(c) The invoice number and date of purchase are stated;

(d) the Seller will not be liable for Goods which have not been stored or used in a proper manner or for any purpose other than as intended by the Seller;

(e) the Goods are returned in the condition in which they were delivered and with all packaging material, brochures and instruction material in as new condition as is reasonable possible in the circumstances.

3. The Seller may (in its discretion) accept the Goods for credit but this may incur a handling fee of 15% of the value of the returned Goods plus any freight.