Local tools. Local support.
Australian warranty. Australian stock. Someone here to talk to — not another timezone.
8am–4pm AEST
We aim to respond within one business day.
Australian warranty support.
Every Supreme Trimmer tool bought in Australia from this site or an authorised stockist carries a 12-month Australian warranty covering manufacturing faults.
Supported locally and provided in addition to your rights under the Australian Consumer Law.
This warranty sits in addition to your rights under the Australian Consumer Law, which are not excluded, restricted or modified by anything on this page. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.
What's covered
Manufacturing defects affecting motors, batteries, housings and switches.
What's not covered
Normal blade wear, damage from drops, water damage to non-waterproof units, and tools serviced by unauthorised repairers.
Australia-wide delivery.
Orders placed before 1pm AEST on a business day are dispatched the same day. Orders placed after 1pm, or on weekends and public holidays, ship the next business day.
Order before 1pm AEST on a business day.
Estimated delivery in 10–12 business days.
Estimated delivery in 3–5 business days.
Changed your mind?
Unused products may be returned in their original, undamaged packaging within 14 days of delivery for a refund of the product price.
Change-of-mind returns
- Return postage is at your cost. We recommend using a tracked service because we can't refund items that don't reach us.
- For hygiene reasons, change-of-mind returns cannot be accepted on used tools.
- Faulty products are handled under our warranty process and your rights under Australian Consumer Law, rather than as a change-of-mind return.
To start a return, email info@supremetrimmer.com.au with your order number. Please wait for our reply before sending anything back.
Need a quick answer?
Is Supreme Trimmer sold in Australian stores?
Yes — through a growing network of professional stockists across Australia. Find a Supreme Trimmer stockist near you.
Is it cheaper to buy direct from this site?
No. We sell at recommended retail pricing. Buy direct or through one of our authorised stockists — whichever suits you.
When will my order arrive?
Order before 1pm AEST on a business day and we'll dispatch it the same day. From there, allow approximately 3–5 business days for Express shipping or 10–12 business days for Standard shipping, depending on your location.
Are Supreme Trimmer tools suitable for home use?
They're built for professional use, but many customers also use them at home. Check the "Skill level" and "Best for" information on individual product pages to choose the right tool.
Do Supreme Trimmer tools work with Australian power?
Yes. Every Supreme Trimmer unit supplied in Australia ships with the correct Australian plug and compatible voltage requirements.
What's the difference between the DARKSTAR 72 colours?
Black and Red ship with a taper blade for blends and gradients. White, Gold and Sand ship with a fade blade for ultra-close fades and detail work.
How should I care for my blades?
Oil after every few cuts, brush out loose hair and debris, and store the tool dry. You can also view our maintenance guides in the Journal.
Can I buy replacement blades and parts?
Yes. Browse our Replacement Parts collection for compatible blades and accessories.
Still need help?
Our Australian support team can help with product questions, warranty enquiries, shipping, returns and replacement parts.